retreat policies

 

Payment Policy

 

A non-refundable deposit of AU$400 (for Fiji retreats) /is required to confirm your retreat booking and full retreat payment is normally due 4 weeks before the retreat begins.

 

Retreat Cancellations
Definitions

 

“Cancellation” is defined as not attending your scheduled Retreat, including postponing or rescheduling. “You” refers to the guest booking a Retreat. “I” refers to  Alexa Nehter. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of canceling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.

 

Travel Cancellation Insurance

 

Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees. With most agencies, insurance must be purchased within 14 days of making your reservation. I strongly recommend purchasing cancellation insurance through your travel agent, or visit the following web site to compare insurers: www.worldnomads.com.

 

Guest Cancellation Policy

 

Alexa Nehter does not offer cash/check or credit card refunds for any reason. A portion of your payment may be used as credit for another retreat within two years of your original retreat date. I will gladly transfer your credit to another guest.

 

Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule:

 

  • If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another retreat.
  • If you cancel 60 – 89 days before your retreat start date, 75% of your payment may be applied to another retreat. You will forfeit 25% of the price of your retreat.
  • If you cancel 15 – 59 days before your retreat start date, 40% of your payment may be applied to another retreat. You will forfeit 60% of the price of your retreat.
  • If you cancel 14 days or less before your retreat start date, you will forfeit your entire payment.

 

Exceptions to this policy cannot be made for any reason. I do not offer credit for arriving late or leaving early. With payment of your deposit and full retreat fee you agree to these conditions.

 

Retreat Cancellation Policy

 

While I have never cancelled a retreat to date. If I must cancel or change a scheduled retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payments to us, constituting a full settlement. Alexa Nehter is not responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

 

Privacy Policy
  1. I recognise that your privacy is very important to you. I am committed to protecting the privacy of your personal Information in accordance with the Federal Government’s Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act, 2001). The Privacy Act details National Privacy Principles that set minimum standards for how private sector organisations should collect, use, disclose, keep secure and provide access to Personal Information. I am committed to complying with the National Privacy Principles.
  2. I do not pass any information collected during the order process to a third party.
  3. Any personal details are retained in copies of tax invoices and are not available for persons other than Alexa Nehter to read.